Personal | Business
Sign in or Register
O2 Logo White
  • Shop

    Phones

    • Phones
    • Upgrades
    • Apple iPhone
    • iPhone 16
    • Android phones
    • Refurbished phones

    Tablets, laptops and dongles

    • Tablets
    • Apple iPad
    • Android tablets
    • Laptops
    • Dongles and mobile WiFi

    SIMs and Tariffs

    • Pay Monthly SIMs
    • Pay As You Go SIMs
    • Tariffs
    • International
    • Top-up
    • Essential Plan

    Accessories and more

    • Tech and accessories
    • Apple Watch
    • Smartwatches
    • AirPods
    • Coming soon
    • Great deals
  • Why O2

    Flexibility

    • O2 Switch up
    • O2 custom plans
    • Multisave
    • O2 Recycle
    • Click and collect

    Perks

    • O2 Extras
    • Volt
    • Priority tickets and offers
    • Perks at O2 venues
    • Pay As You Go Rewards

    Services

    • Manage your account
    • Keeping kids safe online
    • Ideas and Inspiration
    • Insurance

    Connected

    • Coverage checker
    • Network coverage
    • 5G coverage
    • O2 WiFi
    • Using your phone abroad
    • Live bigger with Volt

      Discover extra benefits
    • O2 bubbles

      See all the reasons to choose O2

      Why join O2?
  • Help

    Help and support

    • Account
    • Products and services
    • Device guides
    • Network and international
    • Safety and security

    Most popular

    • Activating your SIM
    • eSIM
    • How to track your order
    • Payment support
    • Understanding your bill

    Useful links

    • Store locator
    • Network status
    • Faulty device
    • Virgin Media O2
    • Fraud help

    Contact us

    • O2 Community
    • My O2 App
    • Contact us
  • My O2
  • Search
  • Basket

Mobile

Terms & conditions

Pay Monthly

  • O2 Refresh - Device Plan CCA terms and conditions

  • Fair Usage Policy terms and conditions

  • Apple Watch Airtime Plan Terms

  • Samsung Watch Airtime Plan Terms

  • Additional terms and conditions for 5G Services

  • Buy-Out Upgrade Offer for Refresh Customers terms and conditions

  • Pre-order terms and conditions

  • Sim Only Upgrade to Refresh After 3 Months terms and conditions

  • Speed to Refresh

  • Want to get out of your contract early?

  • 4G Tariff Transfer terms and conditions

  • O2 Travel terms and conditions - if you're using O2 Travel on or after 9 January 2025

  • Music Streaming - inclusive on selected tariffs: terms and conditions

  • Unlimited Tariff terms and conditions

  • Early Upgrade Offer for 36 month O2 Refresh customers

  • Volt terms for O2 customers

  • O2 Switch Up terms and conditions (from 27 June 2024 onwards)

  • Roaming Fair Usage Policy

  • Our latest Pay Monthly Tariff terms and conditions

  • Our latest Pay Monthly Mobile Agreement

  • Essential Plan terms and conditions

  • Contract Buyout Offer and Handset Voucher Offer terms and conditions

Pay Monthly Bolt Ons

  • Pay Monthly The Extra Minutes Bolt On terms and conditions

  • Pay Monthly The Extra Texts Bolt On terms and conditions

  • Pay Monthly 8GB Data Bolt On terms and conditions

  • Pay Monthly Roaming Bolt Ons

  • 4G Access Bolt On terms and conditions

  • Pay Monthly International Bolt On terms and conditions

Pay As You Go

  • Double Data For The First Month - We Know London terms and conditions

  • Special Edition Big Bundles 10 for 10

  • Special Edition Big Bundles 15 for 20

  • On Pay As You Go? It's worth reading our Service terms.

  • Pay As You Go - Tariff terms and conditions

  • Pay As You Go Big Bundles terms and conditions

  • Pay As You Go Big Bundles Standard Rates

  • Fair Usage Policy terms and conditions

  • Claim £5 Pay As You Go credit for new My O2 users

  • Pay As You Go Data Roaming Charges and O2 Travel terms and conditions

  • Pay As You Go Rolling plan tariff details

  • Pay As You Go Standard PAYG Plus/Ultra Tariff terms and conditions

Pay As You Go Bolt Ons

  • Pay As You Go International Monthly Bolt On terms and conditions

  • Pay As You Go Web Daily, Web Daily Bolt On, Monthly Data Bolt Ons, The Ultimate One Off Bolt On, and The Snack One Off Bolt On terms and conditions

O2 App

  • O2 App Recommendations

O2 Recycle

  • O2 Recycle terms and conditions

O2 Rewards

  • Rewards Surprises for Pay Monthly

  • Find a store
  • Check our network
  • Sign in to My O2
  • Track my order
  • Search

Popular in shop

  • iPhone 16 Pro Max
  • iPhone 16 Pro
  • iPhone 16
  • Apple Watch Series 10
  • Apple iPad A16
  • Samsung Galaxy S25 Ultra
  • Samsung Galaxy S25
  • Samsung Galaxy Z Flip6
  • Google Pixel 9 Pro XL
  • Google Pixel 9 Pro
  • SIM Only Deals
  • Virgin Media broadband deals

Help and Support

  • Help home
  • Contact us
  • My O2
  • Collection and delivery

Shop

  • Phones
  • Tablets
  • Pay Monthly SIM
  • Collection and delivery
  • Virgin Media O2 Joint Venture
  • Facebook
  • Youtube
  • X
  • Instagram
  • About O2
  • Better Connections Plan
  • Careers
  • News & PR
  • Sponsorship
  • Virgin Media and O2
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Cookie policy
  • Modern Slavery Statement

©2025 Telefonica UK Limited

In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

  • Home
  • Terms & conditions
  • Mobile

Related links

  • Business
  • Other products and services
  • Archive
  • Promotions, Prize Draws and Rewards
  • Online shop purchasing terms
  • Finance & Insurance
  • Broadband
  • Privacy Policy

  • Terms & conditions